Question 1

Is Chartlex's Spotify promotion safe for my artist profile?

Accepted Answer

Yes — 100% safe. We place your track in algorithmic country-targeted campaigns with real listeners. No bots, no fake accounts. We've run 5,000+ campaigns without a single account flag or track removal.

Question 2

How is this different from buying Spotify streams?

Accepted Answer

Completely different. Buying streams means bot plays with zero algorithm signal — Spotify can detect and remove them. Chartlex campaigns put your track in front of real listeners through curated playlists. Those listeners save and replay, triggering Autoplay, Radio, and Discover Weekly organically. Bot streams get removed; ours compound.

Question 3

What results can I realistically expect from a Spotify promotion campaign?

Accepted Answer

Depends on your plan and track. Growth Plan ($299/mo) typically delivers ~6,000 new monthly listeners with a 4–6% save rate. Algorithmic pickup within 7–14 days. Organic streams continue 2–6 weeks after the campaign ends.

Question 4

I'm a new artist with under 1,000 monthly listeners — will this work for me?

Accepted Answer

Absolutely. Most of our clients start at 200–3,000 listeners. The algorithm responds to save signals, not your current numbers. The Starter plan ($149/mo) is built specifically for this stage — see real streams, real saves, and a live dashboard before committing to more.

Question 5

How fast does my campaign start after I purchase?

Accepted Answer

Next Tuesday or Friday. Campaigns launch every Tuesday and Friday. Order before the next batch and your track goes live on launch day. Start date confirmed in your dashboard with email notification.

Question 6

Can I track my campaign results in real time?

Accepted Answer

Yes — full live dashboard. Daily streams, save rates, algorithm source breakdown (Autoplay, Radio, direct plays), listener geography, and campaign progress. Matches Spotify for Artists exactly — cross-verify everything yourself.

Question 7

Do streams continue after the campaign ends?

Accepted Answer

In most cases, yes. When real listeners save and replay your track, Spotify registers quality signals and starts recommending organically. Most artists see streams continue at an elevated baseline for 2–6 weeks after. Monthly plans compound — each month builds on the last.

Question 8

Can I cancel my subscription or get a refund?

Accepted Answer

Cancel anytime, no lock-in. Full refund if your campaign hasn't launched yet (before the next Tuesday/Friday batch). Once live, cancel renewal to stop future billing. No penalties.

Question 9

What is Spotify editorial pitch writing and why does it matter?

Accepted Answer

When you upload a new song to Spotify for Artists, there is a one-time window to submit an editorial pitch — a short description Spotify's own editorial team reads when deciding whether to place your track on curated editorial playlists. Most artists write weak pitches and waste the opportunity. On Growth Plan and above, Chartlex writes this pitch for you for every new release.

Question 10

What's included in Pro Tools vs Pro+ Tools?

Accepted Answer

Pro Tools ($9/mo value) is included free with the Starter plan — it covers core campaign analytics and basic dashboard features. Pro+ Tools ($29/mo value) is included free with Growth Plan, Pro Growth, and Full Catalog — it adds advanced analytics, priority support, and additional campaign controls.

Your music, in front of listeners who actually save it

Other services dump streams. We build momentum.

From zero to algorithm-recommended in 3 steps

Ready? Find your plan.

See every stream, every save — no black box

Growth that keeps working after the campaign ends

Grow your listeners every month

Stack your growth with other platforms

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Your music deserves real listeners.